Professional Development

Business Development/Client Service Curriculum

Beginning with the orientation for new associates as their career begins, associates attend sessions of the business development/client service curriculum. The curriculum consists of nearly 40 sessions and is organized by associate class, so that associates follow a track designed to match where they are in their career development. A different topic is discussed at each session, which features either a facilitated panel or a roundtable format. Panelists include partners and senior associates, who share their expertise and experience during a discussion of the topic. Associates leave each session with a recommended action step that helps them incorporate the principles covered in the discussion into their practices.

Coaching

Associates begin work with a coach shortly after the start of their career with Baker & Daniels.  They meet monthly to discuss progress on action steps from the curriculum sessions and on other efforts to help them build their practices. Coaches help associates explore efforts to build internal and external relationships and to resolve the business development and client service challenges. By identifying specific, manageable tasks and providing advice and guidance, coaches help associates instill the discipline of taking action into their daily practice.

Sales Training

The business development/client service curriculum and coaching program are also coordinated with Baker & Daniels’ sales training program. The sales training program is a year long outside consultant facilitated program offered through our practice teams. It focuses on demystifying “sales” and giving our professionals more confidence and skills in connection with relationship development and practice development.